Delivery & Shipping Information

Shipping over Europe & UK

We are glad to bring our customers great value and service. That’s why, we provide shipping all over Europe on purchases.

We are proud to offer international shipping services. However, there are some locations where we are unable to ship. In case, you are from one of those countries, we will contact you.

Shipping costs are based on one package, depending on the size of your order. Please note that this is an indication. For each order, a calculation is made of the number of packages we send for you and the associated shipping costs. The maximum size of a package is as follows:

Length: 175 cm (Longest side)
Circumference: 300 cm (Circumference = 1x length + 2x width + 2x height)
Weight: 28 kgs

The countries where we ship our products & shipping cost are as follows :

Details for Countries & Shipping Cost:

Countries where we provide Shipping Cost of €11.99 + 21% VAT

• Netherlands

Countries where we provide Shipping Cost of €14.99 + 21% VAT

• Austria
• Belgium
• Denmark
• Germany
• Luxembourg
• United Kingdom

Countries where we provide Shipping Cost of €16.99 + 21% VAT

• France

Countries where we provide Shipping Cost of €22.99 +21% VAT

• Finland
• Italy
• Sweden

Countries where we provide Shipping Cost of €26.99 + 21% VAT

• Czech Republic
• Poland
• Portgual
• Spain

Countries where we provide Shipping Cost of €32.99 + 21% VAT

• Bulgaria
• Croatia
• Estonia
• Hungary
• Romania
• Ireland
• Lithuania
• Latvia
• Slovakia
• Slovenia

Countries where we provide Shipping Cost of €39.99 +21% VAT

• Greece

Shipping time

Shipping & Delivery time varies by location. These are our best estimates for delivery of your order at your door step :

Location	*Estimated Delivery Time
Slovakia Czech Republic Austria Germany Netherlands Belgium Luxembourg France	4-8 Business days
Croatia Slovenia Italy Denmark Sweden	5-10 Business days
Bulgaria Spain Estonia Romania Ireland Finland Lithuania Latvia Portgual United Kingdom	7-14 Business days

 

For more information on delivery time, we request you to refer to our individual product section.

Tracking information

You will receive an email with a tracking number as soon your order is shipped. Our shipping  is always shipped with the tracking details.

If you have any other queries/questions, please contact us at info@epetshop.eu , and we will do our best to help you out on your queries/questions.